Telecom Solutions for Financial Services

Tailored Telecom Solutions for Financial Services

We understand that financial services firms often face a distinct set of communication challenges—high call volumes, safeguarding client data, and enabling teams to work across office and home environments. Our telecom financial solutions are purpose-built to meet these demands, offering reliable, secure, and scalable VoIP systems that keep your operations running smoothly.

With our five-star customer service on hand whenever you need support, you can count on a system that works as hard as you do.

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"Working with RPS for a business VOIP number has been really positive. The pricing, set up, and updates were all really clear and straightforward. RPS deserve each of their 5 stars as they look after their customers really well and they speak in plain English rather than techno babble."

Elizabeth Stanley

Accountant @ Stanley Finance Limited

Connecting your Financial Services Firm with the World

In a high-stakes industry like financial services, being able to reliably connect with clients and colleagues is essential. At RPS Telecom, we don’t just offer VoIP telephony – we tailor it to precisely fit how your business works. Many accountants, insurance brokers and other financial service providers suffer from connectivity issues and phone problems, hampering productivity and negatively affecting business performance.

Why Do Financial Services Firms Choose RPS Telecom?

Award-winning and trusted by financial services firms, we’re known for our industry expertise, reliable solutions, and exceptional customer service—all backed by our five-star rating on Google.

Some of the most common phone-related problems financial service providers face include:

Challenges with hybrid workforce working from home
Not being able to identify who is calling
Customers struggle to reach the right member of the team
Unreliable broadband
Lack of call recording for audits and security
Struggling with outdated phone systems

We help to solve these problems with a variety of smart solutions, such as:

Options for deskphone, softphone and MS Teams integration with presence indicators for full visibility across locations
Directories and caller ID integrations give your team full visibility before answering
Advanced call routing and hunt groups ensure every call goes to the right person first time
Broadband failover and resilient infrastructure keep your teams connected
MiFID II call recording, securely stored and easy to retrieve for audits
Cloud-based VoIP solution that is easily scalable, reduces costs, and supports remote and in-office teams alike

What Makes Us Different From Other Telecoms Providers?

Sector Expertise

From accountants to banks we help all firms with their telecoms needs. Our feature set is built to deliver the solutions to keep your business connected.

Easy Installation

We take care of everything, from installation and number transfer to staff training – meaning there’s no stress for your team.

Local & National Support

With specialists based in Cwmbran, Wales, our flexible and responsive team is always on-hand to provide support whenever you need it.

Compliance-Ready Solutions

Our VoIP systems support the security and call recording features financial services firms need to meet regulatory requirements.

VoIP Telephony Built for the Finance Industry

Our VoIP systems are built to handle the pace and pressure of financial services. With features like secure call recording, call routing, and direct lines for advisors or departments, you’ll never miss a client call or opportunity. Plus, our systems are scalable, compliant, and easy to manage—keeping your team connected, whether in the office or working remotely.

Fast, Secure Broadband You Can Rely On

Our business-grade broadband delivers the speed, uptime, and security your financial firm needs to run operations smoothly. Our specialists are on-hand to help from installation, ongoing support resulting in minimal downtime so your business can run efficiently as possible with minimal downtime.

Work From Anywhere with the RPS TeamsTalk App

Give your team the power to stay connected from any location with our RPS TeamsTalk softphone app. Make and receive calls on mobile or desktop using your office number, access voicemail, manage contacts, and stay in sync with Microsoft Teams. It’s a secure, professional communications tool built for modern financial teams—perfect for hybrid and remote working.

Trusted by Financial Services Across the UK

Castra had been a customer of BT for many years and had experienced issue after issue with their service. Their calls as a business were limited so most of the time they worked on mobile phones. This in turn meant customers would ring back the mobile number and calls were not always directed and dealt with by the correct person. Click find out more to see how we provided a solution through our Communicator solutions.

With their current phone system, the team were unable to identify who was calling and were looking for a telephone solution that could work well with their customer ethos. As a solution to these issues we provided telephones and fibre broadband connectivity. Utilising a company-wide directory allowed for customer information to be displayed on inbound calls enabling personalised answering.

Tailored Telecom Solutions for Financial Services

Connecting your Financial Services Firm with the World

Why Do Financial Services Firms Choose RPS Telecom?

Some of the most common phone-related problems financial service providers face include:

We help to solve these problems with a variety of smart solutions, such as: