RPS Telecom provided a solution that modernised the firm’s communications infrastructure, allowing it to grow seamlessly and remain future-ready.
- We recommended switching to a VOIP system, ensuring the firm had a more flexible and scalable platform.
- Our Communicator Go platform introduced advanced features like call recording, desktop dialling, and voicemail-to-email, improving communication both internally and with clients.
- We designed cost-efficient call bundles tailored to the firm’s multiple locations.
- We standardised greetings and communication materials, ensuring a consistent client experience across all offices.
As a result:
- Communication became more efficient across the firm’s offices.
- The VOIP system provides flexibility for future growth.
- Messaging was unified, giving clients a consistent brand experience.
