When you’re running a small business, there are lots of times when you won’t be in the office; whether it’s a meeting, site visit, or event. This means missing lots of office calls and having to play catch up. Communicator GO completely eradicates this problem, allowing you to take office calls from your mobile phone wherever your business takes you that day.
Read on to find out what issues our clients were facing, and how Communicator GO helped overcome these…
‘Using our personal mobile phone seems unprofessional and makes it hard to switch off’
For many start-ups, using your personal mobile phone is pretty normal when you are starting out. But when things ramp up, it can be difficult to establish work boundaries when you’ve got work calls coming in at all hours of the day. Independent energy consultancy, VTEC Energy, felt they weren’t able to switch off from work when using a personal mobile for calls, and displaying a personal mobile wasn’t professional for their business.
We introduced VTEC to Communicator GO’s mobile app and a local landline number with operational times so that customers could only ring during working hours. Outside of these hours, their calls would go to voicemail rather than through the app.
‘We’re always on the move so can’t always answer the office phone’
Running a small business means you’re often on the move, and being in the office to answer the phone becomes difficult. Kind Evolution travel regularly, so they came to us looking for a way to handle calls whilst on the move. They service clients across the UK and the world, so they also wanted to avoid advertising a local number.
At RPS Telecom, we implemented Communicator GO’s mobile app alongside a non-geographic number to help them overcome their telecom issues.
‘Our team works across different locations and we have to use personal phones to contact each other’
Every business works differently, and Monmouthshire Brecon and Abergavenny Canals Trust’s (MBACT) team works across various locations of the canals. They were using their personal mobile phones to contact one another. The not-for-profit company needed to be able to transfer calls between each other seamlessly so opted for our Communicator GO app.
We set up several Communicator GO apps, enabling them to use the business number only, and easily transfer calls within the team. We implemented a single telephone line that supports the main canal centre, office, a future boat booking line, and the Fourteen Locks Cafe.
Do these problems sound familiar?
Is your business struggling with similar problems and looking for an improvement? Get in touch with our friendly team to discuss Communicator GO and whether it’s suitable for your business. After a chat, we might suggest an alternative solution to better suit your problem, and with a quick and simple setup, say hello to stress-free telecoms.
Drop us a line and together we’ll find the best solution for you: welcome@rpstelecom.co.uk. Alternatively, give us a call on 01633 481424
Find out all about us and our stress-free telecoms by heading to our website.
