Taylor & Co
Taylor & Co are independent Estate, Land and Letting Specialists offering an all-inclusive estate agency service. Taylor & Co supply an individual experience encompassing residential sales and lettings, land valuations and rural sales. In addition, they offer planning advice, professional valuations, an auctions service and access to independent mortgage advisors.
DJ&P Newland Rennie
Founded in 1849, Newland Rennie has developed into an innovative practice combining our many years of experience with modern day technology to become one of south east Wales’s most respected estate agents.
Each site had its own ISDN based system, limiting the amount of calls that could be made or received at one time, none of the six branches could internally transfer to each other meaning to speak they had to make outbound calls costing the company money in calls.
It was also frustrating for customers who rang one site and then needed to be transferred to another, they would be advised to redial the other sites number.
The telephone system was very old with limited feature functionality, many of the phones were not kept updated and needed replacing.
