The PSTN switch-off is quickly approaching. Is your business ready?

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PSTN Switch-off: How Will Your Business Be Affected?
Find out with our Free PSTN audit for South Wales Businesses

Legacy copper phone lines are being permanently withdrawn across the UK, with the full PSTN shutdown set for January 2027. If your business is still relying on traditional landlines, now is the time to plan your move. Get FREE help to migrate to VoIP smoothly, without risking downtime or service disruption.

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…until 31st January 2027 when The Big PSTN Switch-off will take place

Don’t wait for the PSTN switch-off to happen. Get in touch today for FREE help & advice…

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How does the PSTN switch-off affect your business?

The UK’s traditional Public Switched Telephone Network (PSTN) is being permanently withdrawn, with all analogue copper phone lines due to be switched off on 31st January 2027

The PSTN switch‑off affects far more than just phone lines or broadband.  Because ADSL and FTTC rely on copper, they will be withdrawn along with the PSTN network, but several other core business systems depend on the same infrastructure.

This means every business still relying on PSTN or ISDN services will need to migrate to digital voice (VoIP) or all‑IP alternatives before the shutdown. Tens of thousands of organisations across the UK still operate on fax machines, card machines, alarms, lift lines, building systems, and telephony that depend on legacy copper-based lines.

JANUARY 2027

Final switch-off of PSTN across the UK, completing the transition to a fully digital phone network.

How the PSTN Audit Helps Your Business to Move Forward

If your business is in South Wales and still relies on landline technology, you’re at risk of:

  • Losing phone service without warning
  • Incompatibility with modern software
  • Missed customer calls and lost revenue

The PSTN switch‑off affects both voice and broadband services that rely on copper lines, including ADSL and FTTC. As these services are withdrawn, it’s essential to understand how your current setup will be impacted.

Our PSTN audit gives you a complete picture of how the switch‑off affects your business. We review every line, broadband connection, and connected system, from alarms to payment terminals, to identify anything still dependent on PSTN.

You’ll receive a clear breakdown of what needs upgrading, what risks exist, and the best route to move your business onto secure all‑IP and fibre‑based solutions.

Accelerate Your Digital Switchover

As the UK’s traditional PSTN network is retired and replaced with modern all‑IP technology, now is the perfect time for businesses to embrace the digital switchover.

No Hardware Required

Forget expensive handsets. Our cloud-based VoIP solution can run on your existing desktop, laptop, or smartphone—perfect for remote or hybrid teams.

CRM Integration

Connect your phone system with your CRM to log calls, track interactions, and boost customer service—all from one dashboard.

Cloud-Based Mobility

Your business doesn’t stop at the office. With our VoIP solution, your team can make and receive calls from anywhere with an internet connection.

Effortless Scalability

Add users, extensions, or new features instantly as your business grows—no waiting for new line installations or technician visits

Detailed Call Reporting

Monitor call volumes, staff activity, and customer response times to make smarter business decisions.

Multi-Site Connectivity

Link multiple offices, home workers, or teams with one seamless phone system. Transfer calls, check availability, and collaborate across locations with ease.

What our clients say about us

⭐⭐⭐⭐⭐

Working with RPS for a business VOIP number has been really positive. The pricing, set up, updates are all really clear and straightforward. RPS look after their customers really well (and they speak in plain English rather than techno babble).
Elizabeth Stanley @ Stanley Finance Limited

⭐⭐⭐⭐⭐

"Exceptional service from RPS. They're so informative and extremely helpful! They outlined everything for us, making it clear from the beginning, which made our choice of supplier a no brainer. It also helps that they're down the road should we ever need them! We choose RPS every time."
Paris Collingbourne @ Loud Llama

⭐⭐⭐⭐⭐

"We're delighted with the solution that RPS put together for us. It has made call handling so much easier and more professional and, thanks to the extensive training that RPS provided, switching from our old system has been quick and painless. It's difficult to highlight any one feature that has made a big difference, because really the system as a whole is fantastic."
Barry Pappin @ Vita

Begin Your Digital Telecoms Transition Today

If your business hasn’t started its transition to digital telephony, then soon you won’t be able to modify your current setup.

RPS Telecom can help you by assessing your current infrastructure and provide a future-ready solution today.

Only takes 30 minutes!

PSTN FAQs

Are Landlines Being Phased Out?

Yes. With the switch-off of PSTN and ISDN, traditional landlines will no longer work. This includes phone systems used in offices, lift lines, payment terminals, and alarm systems that rely on analogue connections.

If your current phone only works on the PSTN network, you will need a new phone compatible with digital or VoIP services after the switch-off.

A business PSTN service is a traditional phone line service that uses the Public Switched Telephone Network for voice calls in business settings.

Yes, in most cases you can keep your existing phone number when moving from PSTN to a digital or VoIP service.

Choose RPS Telecom for Your VoIP Transition

With over 20 years’ telecom experience, we offer UK-based support, dedicated account management, and tailored packages to fit your needs — all backed by a seamless migration process that keeps your business running without disruption.

Get in touch today
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