Smarter Telecoms for the Legal Industry

In the legal profession, being reachable by phone is essential for client communication, internal collaboration, and case progression. At RPS Telecom, we provide law firms with reliable VoIP, broadband, and softphone solutions that keep your entire team connected and operating efficiently, wherever they’re working.

Our telecoms experts are ready to help you find the right solution for your firm.

Telecoms for Law Firms & Solicitors

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"On a support level, their team is simply incredible. We particularly want to commend Kayleigh, whose professionalism and cheerful character make every interaction a genuine pleasure. It's clear that RPS Telecom goes above and beyond to support our business, demonstrating attention to detail in resolving any issues that arise."
Benjamin Lewis
Practice Manager @ Gwyn James Solicitors

Why Law Firms Need Smarter Telecoms

The legal profession relies heavily on communication. One missed client call could mean losing a case opportunity, a key consultation, or a time-sensitive instruction.

That’s why it’s essential for law firms and solicitors to have a robust, flexible telecom solution that ensures consistent, secure, and professional client communication. Just take a look at some of the benefits of investing in smarter telecoms for your law firm.

Some of the most common phone-related problems law firms face include:
We help to solve these problems with a variety of smart solutions, such as:

Award-Winning Telecoms Services for Law Firms

Law firms deal with sensitive client data and complex matters every day. That’s why having a modern, intelligent telecoms solution is essential. Our cloud-based phone systems are built for the demands of a legal practice. With features like secure call encryption, softphone capabilities for mobile or remote working, and smart call routing, your team can stay connected, agile, and compliant — whether in the office, in court, or working from home.

Why Do Estate Agents Choose RPS Telecom?

Trusted by leading law firms, our award-winning telecom solutions are backed by 20-year industry expertise, exceptional reliability, and five-star service — all proven by our outstanding reputation.

Working with RPS Telecom is Straightforward

Hassle-Free Setup

We handle everything—system installation, number porting, and full team training—so you can concentrate on managing clients while we manage the transition smoothly.

Industry Insight

From high-street practices to multi-branch firms, we understand how legal teams operate. Our solutions are tailored to support busy solicitors handling confidential, time-sensitive matters.

Reliable Support

Our UK-based support team is always ready to assist, offering expert guidance whenever you need it. Whether at your desk, attending court, or working remotely, you can rely on our support.

Built for Legal Workflows

With features like call routing, mobile access, and voicemail-to-email, your team stays responsive and connected—without compromising client confidentiality.

VoIP Telephony Built for Law Firms

Our VoIP systems are designed to meet the demands of busy legal practices, with features like secure call recording, smart call routing, and direct lines for fee earners or departments, your firm can customise its setup to suit how your team works. We’ve always designed our services around being scalable, compliant, and easy to manage. That’s why our telecom solutions grow with your firm—keeping your staff connected, your communications seamless, and your practice ready for the future.

Speedy, Secure Broadband Built for Solicitors

Our business-grade broadband delivers the speed, reliability, and data security your legal practice depends on. We know how important a high-speed internet connection is, whether you’re conducting video consultations or accessing cloud-based case files, our broadband keeps you connected. With expert installation, tailored advice, and responsive ongoing support, we help minimise downtime—so your team stays focused on clients, not tech issues.

Work Anywhere With the RPS TeamsTalk App

Keep your team connected with our RPS TeamsTalk softphone app that allows each member to work from anywhere, enabling them to make and receive calls on mobile or desktop. By keeping your office number, your agents can access voicemail, manage contacts, and stay in sync with Microsoft Teams. It’s a secure, professional communications tool built for law firms.

Trusted by Law Firms Across the UK

A leading solicitors firm in South Wales, operating across multiple offices with plans for expansion, faced significant communication challenges. Their legacy phone system lacked flexibility, struggled to scale, and risked becoming obsolete ahead of the 2027 ISDN switch-off. Inconsistent greetings and internal communication processes also disrupted client service and staff efficiency. We delivered a future-ready VoIP solution tailored to the needs of a modern legal practice.
Gwyn James Solicitors, an established legal firm with four offices across South Wales, recognised the need for a more agile and responsive telecoms system to match their high service standards and plans for continued growth. Their existing setup lacked the flexibility, efficiency, and customer support they needed in a multi-site legal environment. We tailored a VoIP solution with advanced call centre features and hands-on support.

Previous clients we've worked with

Legal Firms

When you’re someone’s legal representative, being contactable by phone is an essential part of your job. It’s also important for colleagues to be able to contact each other for updates and information.

Investing in reliable and secure phone solutions ensures that everyone in your organisation can carry out their role effectively.

Some of the most common phone-related problems solicitors face include:
  • Remote team members not being contactable
  • Clients failing to reach the right person
  • Out of hours coverage
  • Speed of answering calls
We help to solve these problems with a variety of smart solutions, such as:
  • Mobile and desktop applications showing staff availability
  • Call routing to anyone, anytime
  • Direct dials for each member of staff
Get in touch today
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