Telecoms Solutions for Estate Agents

Smarter Telecoms for Estate Agents

In the fast-paced world of property, missed calls can mean missed opportunities. That’s why our telecom solutions for estate agents are built for responsiveness, flexibility, and reliability—whether your team is in the office, on viewings, or working remotely. With advanced call handling, mobile integration, and dedicated support, we help you stay connected with clients and close deals faster.

Keeping Your Agency Connected and Competitive

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"RPS were an invaluable support to me when I first set up my business. I opened my office at incredibly short notice, and they were readily on hand, had a real understanding of my commercial needs and provided me with excellent advice in a timely manner. They were super-efficient in installing the system for me and have always been on hand with friendly technical support when I need it."

Kate Taylor

Director @ Taylor & Co.

Why Estate Agents Need Smarter Phone Solutions

The property market highly depends on telecoms. One missed call could be the difference between making and losing a high-value sale.

It’s therefore vital for estate agents to invest in reliable, flexible phone solutions, which provide the means to consistently connect with clients.

Some of the most common phone-related problems estate agents face include:

Limited call capacity
Branches unable to connect seamlessly
Customers struggling to reach the right team
Inflexibility during property viewings
Difficulty managing out-of-hours and emergency
No visibility on call performance

We help to solve these problems with a variety of smart solutions, such as:

Failover to other sites when lines are busy
Site-wide internal calls and transfers
Welcome message and smart routing
Mobile apps for remote team members
Out-of-hours and emergency call routing
Call reporting and analytics

Never Miss a High-Value Client Call Again

In a high-stakes industry like financial services, being able to reliably connect with clients and colleagues is essential. At RPS Telecom, we don’t just offer VoIP telephony – we tailor it to precisely fit how your business works. Many accountants, insurance brokers and other financial service providers suffer from connectivity issues and phone problems, hampering productivity and negatively affecting business performance.

Why Do Estate Agents Choose RPS Telecom?

Award-winning and trusted by estate agents, we’re known for our 20-year industry expertise, reliable solutions, and excellent customer service—which is backed by our five-star rating on Google.

What Makes RPS Telecom Different From Other Providers?

Easy Installation

We take care of everything—installation, number transfers, and full staff training—so you can stay focused on selling property while we handle the switch.

Sector Expertise

From independent agents to national property groups, we understand how estate agencies operate. Our solutions are designed to support fast-paced, in-office and mobile teams.

Local & National Support

With our friendly, local support team, help is always close at hand—and we rarely need to visit twice. Whether you're in the office or out on a viewing, you can count on us to be just a call away.

Tailored Functionality

Our systems include features like call routing, mobile integration, and voicemail-to-email—giving your team the flexibility to stay connected from wherever they’re working.

VoIP Telephony Built for Estate Agents

The VoIP systems we provide are built to handle the pace and pressure of different business types but with features like secure call recording, call routing, and direct lines for advisors or departments, they can be tailored to the specific needs of your agency. Scalable and easy to manage, our systems grow with your business—keeping your entire team connected and supporting a long-term partnership that evolves as you do.

High-speed, Secure Broadband You Can Count On

Our business broadband provides the speed, reliability, and security your agency needs to operate smoothly. With our telecom specialists available to assist with installation, offer tailored recommendations, and provide ongoing support, your business can run as efficiently as possible with minimal downtime.

Your Agents Can Operate From Anywhere With The RPS TeamsTalk App

Give your agents the tools they need to stay connected, our RPS TeamsTalk softphone app allows your team to work from anywhere, enabling them to make and receive calls on mobile or desktop. By keeping your office number, your agents can access voicemail, manage contacts, and stay in sync with Microsoft Teams. It’s a secure, professional communications tool built for estate agents—perfect for in-office and mobile working.

Trusted by Estate Agents Across the UK

We implemented a project plan which saw each site transition to our hosted platform over a matter of weeks. Once all sites were migrated, each site could make an internal call to any member of staff they needed to get hold of. To make this easier we included a company directory with all staff members names and departments. They were no longer restricted by a maximum inbound and outbound call cap. Our system provided unlimited calls inbound and outbound.

When Taylor & Co approached us at short notice we jumped on straight away to ensure they had everything they needed to open. Our team sat down and discussed what they needed and within two weeks we got the broadband and telephones setup. It was also important Taylor & Co retained their main number, we ported this over to ensure there was no change for their customers. They now have a fully flexible phone system with mobile diverts for evenings and weekends when needed.

Smarter Telecoms for Estate Agents