The purpose of our Service Level Agreement (SLA) is to define the standards and expectations for providing helpdesk services in support of connectivity and telecommunications systems for our customers.
Core Business Hours
Monday to Friday 9:00am – 5:00pm (exc. Bank Holidays)
Weekend/Bank Holidays – Closed
Support Channels
In the first instance please email helpdesk@rpssupport.co.uk
to log a ticket, or alternatively call 01633 481424.
