How do I know if I’m affected?
BT has advised the price hike will not affect all customers, however, they will be writing to those affected by the price increase over the next few weeks. So if you are going to be affected, you should get an update shortly. Before then, it’s a good idea to check through your contract so you can plan ahead.
Top tip: There can be a lot of confusing jargon involved with your contracts, so it is important to thoroughly check the terms when you sign up to a broadband provider.
What can I do?
If you are a customer affected, look through your current contract terms with BT.
If you are out of contract or close to the end date, now is the time to look at alternative options. There are many other options to explore out there but keep in mind that EE and Plusnet are part of the BT Group and it is expected (although not confirmed yet) they will be announcing their own price increases.
If you are still in contract, check the terms and conditions you signed up to to see if the price hike was detailed when you signed. If so, unfortunately, you will be stuck in that contract. However, it might still be worth looking at the early termination fees if you can find a cheaper alternative solution.
If you have followed these steps and are still unsure whether you will be affected, contact BT to find out more.
How can we help?
RPS Telecom provides broadband and telephony solutions to businesses – we are happy to help you explore options and find the best solution for you. We don’t implement price rises during your contract period so what you pay is what you pay. No hidden fees or confusing legal jargon!
For more information on our services and to find case studies of how we’ve helped businesses just like yours, please visit our Case Study Page
To speak to our friendly team about the services we provide, you can call us on 01633 481424 or send us an email on firstname.lastname@example.org