The majority of businesses are still either working from home or have implemented flexible working, and it is therefore vital they have stable broadband access for the business and their employees.
Demand for broadband services since the pandemic has increased rapidly. This demand for internet service providers has resulted in much longer wait times for customers; orders which would usually take a couple of weeks were taking months. Additionally, there has also been a high increase in faults raised on broadband services; as the world became more dependent, people started to notice issues more regularly.
Openreach is currently rolling out faster and more reliable broadband, aiming to make it available to 25 million by 2026. To put that in perspective, around 5% of broadband services in the UK are FTTP.