Friday 09th February 2024

Stay Ahead of the Curve: Openreach’s Industry-Wide Price Hike Set for April 1st

Your broadband and telephony provider may have been in touch recently to let you know your monthly bills are going to increase. This could be due to Openreach recently announcing an industry-wide price increase which will take effect on the 1st April 2024. 

We are seeing price increases across all products, however the biggest impact are legacy services – analogue lines, ADSL and FTTC broadband. These significant increases are aimed to encourage customers to transition to more modern and efficient services ahead of the big switch of in 2025.

Am I affected?

First thing to do would be to check a recent bill, if any of these words are on there then you will be affected:

  • Analogue Line
  • PSTN
  • ISDN
  • ADSL
  • FTTC

Sometimes providers will not put this terminology on the bills, so you may want to ring them to double check what services you currently have with them.

What can I do?

The good news is that there are alternative options available to you, which could offer potential cost savings. Let’s run through them…


If your current phone lines are based on site, these are called PSTN or ISDN lines. A PSTN line is simply a single telephone line, used at home or work to make and receive calls. However, some users now use them purely to carry their broadband services. ISDN lines are primarily used for businesses, they are also telephone lines but allow the user to make and receive multiple calls at one time.

These lines can also be utilised for various other purposes such as faxes, card machines, alarms or franking machines, these services will need to be moved to alternatives.

If you use either of these products for telephones you will need to be looking to migrate these services to VOIP. VOIP telephone systems use the internet to make and receive calls, they offer much more flexibility and benefit from reduced operating costs. You also have a variety of options such as deskphones, softphones, mobile and Microsoft Teams integration.


If you currently have ADSL or FTTC broadband, you will need to look at migrating these services over to alternative broadband products, there are two types of broadband to choose from: SOGEA and FTTP broadband.

SOGEA broadband offers speeds of up to 80 Mbps download and 20Mbps upload.

FTTP broadband offers speeds of up to 1000 Mbps download and 115 upload.

The first step would be to see what is available in your area as this can vary. Openreach is currently rolling out FTTP into all areas of the UK so if you can’t get it now, you should be able to upgrade within the next two years.

Can we help?

We understand that looking through these things can be complicated, the team at RPS are here to help you understand the products you currently have and advise on what options are available to migrate these going forward.

Please contact us you’d like any assistance, 01633 481424 or