In the past two years with the rise of hybrid and remote working, more businesses are demanding an efficient omnichannel contact centre to manage their variety of customer requests. On that thread, we’re proud to announce our new partnership with ComputerTalk as a supplier of ice, an omnichannel contact centre solution.
“We’re delighted to be a UK partner for ComputerTalk, allowing us to offer our customers omnichannel contact centre solutions, no matter the size of their business. At RPS, we’re all about delivering exceptional customer service, and that’s what we want for our clients too. ComputerTalk’s ‘ice’ software means our clients can provide an outstanding customer experience whilst making it easier for the agent to manage, plus they’ll get a centralised place for all their data!” – Natalie Strange, General Manager of RPS Telecom.
